Privacy Policy

Effective Date: 01/05/2026

Welcome to Joisom. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, products, and services.

1. Information We Collect

We may collect the following information from customers:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • Payment Information
  • Order Details
  • Device Information
  • IP Address
  • Website Usage Data

2. How We Use Your Information

The information collected may be used for:

  • Processing and delivering orders
  • Customer support and communication
  • Sending order updates and notifications
  • Improving website performance and customer experience
  • Marketing and promotional activities
  • Preventing fraud and unauthorized transactions
  • Legal and compliance purposes

3. Payment Security

All online payments are processed through secure payment gateways. We do not store your complete debit/credit card details on our servers.

4. Cookies Policy

Our website may use cookies and tracking technologies to:

  • Improve user experience
  • Analyze website traffic
  • Remember customer preferences
  • Run advertisements and remarketing campaigns

Users can disable cookies through browser settings if preferred.

5. Sharing of Information

We do not sell, trade, or rent customer personal information to third parties.

However, information may be shared with:

  • Delivery partners
  • Payment gateway providers
  • Marketing service providers
  • Government or legal authorities when required by law

6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

7. User Rights

Customers may:

  • Request access to their personal information
  • Request correction of incorrect information
  • Request deletion of their information
  • Opt out of promotional communications

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Policy Updates

Joisom reserves the right to update or modify this Privacy Policy at any time without prior notice.

10. Contact Information

Joisom

Email: info@joisom.com
Phone: +91 8904789586

Address:
SKS Enterprises,
Kammardi, Koppa (Tq),
Chikkamagaluru,
Karnataka – 577125

Business Hours:
Monday – Saturday : 9:00 AM – 7:00 PM
Sunday : Closed